https:\/\/www.facebook.com\/laplumbingltd<\/a><\/b><\/p>\n <\/p>\n
Our Charges\u00a0<\/b><\/p>\n
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After Hours Call Out Fee<\/b><\/p>\n
We define our normal hours of business from 7.00am – 5.00pm Monday to Friday. Work done outside of these hours is subject to an after hours call out fee.<\/span><\/p>\nVehicle Service Fee<\/b><\/p>\n
This charge is used to cover the cost of running the vehicles and will be charged for every job.\u00a0<\/span><\/p>\nParking Permits\/Tolls\/Paid Parking\/Ferry\u2019s\u00a0<\/b><\/p>\n
If in the course of undertaking work for you, we are required to pay for parking, tolls, ferry\u2019s or any other vehicle travel costs, these will be passed on to you.<\/span><\/p>\nTravel to the Job Site<\/b><\/p>\n
Your hourly labour rate may include charges for the time it takes to travel to your job.\u00a0<\/span><\/p>\nAdditional Travel\u00a0<\/b><\/p>\n
In some circumstances, if your property is located outside of normal travel routes, you may be charged for the time it takes for the tradespeople to travel back to the office\/workshop. If it is more than 30 minutes, you may be charged for the extra time it takes the tradespeople to reach their destination. We as a firm, believe that it is good practice to pay the tradespeople when they are travelling for more than 30 minutes. The exception to this is normal travel to and from home in peak motorway traffic. This condition usually applies to work outside of the city.<\/span><\/p>\nAfter Hours Work<\/b><\/p>\n
If you ask us to do work which falls outside of normal working hours, we will have to charge you additional fees. If it has been arranged as a call-out, call-out fees will be applied. If not, additional fees will be applied to cover the overtime rates.<\/span><\/p>\nCancellations\/Rescheduling Appointments<\/b><\/p>\n\n- We are always happy to reschedule an appointment free of charge so long as 48 hours minimum notice is given.<\/span><\/li>\n
- If you need to cancel your appointment, please provide us with at least 48 hours\u2019 notice.<\/span><\/li>\n
- A cancellation fee may apply to appointments that are cancelled within 48 hours of your appointment to cover time spent arranging the job<\/span><\/li>\n<\/ul>\n
Payment<\/b><\/p>\n\n- All invoices are due within 7 days of job completion unless prior arrangement has been made. Your invoice due date will be shown on the invoice we email to you.\u00a0<\/span><\/li>\n
- If you would prefer your invoice mailed to you, please specify this as our default communication is via email.\u00a0<\/span><\/li>\n<\/ul>\n
Deposits<\/b><\/p>\n\n- Some jobs will require a deposit before work commences<\/span><\/li>\n
- If a deposit invoice is sent and remains unpaid before the work commences, we reserve the right to halt work until payment is made. We also reserve the right to cancel the contract entirely, if payment is late or delayed.<\/span><\/li>\n<\/ul>\n
Progress Invoices<\/b><\/p>\n\n- Progress invoices are claims for work done on site, before the entire job is completed. This covers labour and materials for work done to date. The cost of materials and the amount of time spent on your job will dictate whether you will be sent progress invoices.<\/span><\/li>\n
- As part of our agreement, you accept to pay these progress invoices when they are due. You understand that you cannot withhold payment for any reason.\u00a0<\/span><\/li>\n
- If for any reason work has paused on your job, you can request an invoice to settle the account by emailing or calling us.\u00a0<\/span><\/li>\n
- We reserve the right to stop work if progress payments have not been made.<\/span><\/li>\n<\/ul>\n
Discounts<\/b>\u00a0<\/span><\/p>\n\n- Discounts applied to your account are administered at our discretion.<\/span><\/li>\n
- Discounts may be revoked and the full amount may be charged to you if an invoice remains unpaid by the invoice due date.<\/span><\/li>\n<\/ul>\n
Disputed Invoices<\/b><\/p>\n\n- If you need to discuss any aspect of payment, please contact us immediately.<\/span><\/li>\n
- If you are dissatisfied with the invoice, it is your responsibility to contact us immediately.\u00a0<\/span><\/li>\n<\/ul>\n
Unpaid Accounts<\/b>\u00a0<\/b><\/p>\n\n- If payment remains outstanding for over<\/span> 20 days<\/b> from the invoice due date a late fee of $100.00 + GST<\/span> will be added to your account at our discretion.<\/span><\/li>\n
- We reserve the right to charge 6<\/span>% <\/b>compounding interest on a monthly basis for overdue accounts.<\/span><\/li>\n
- Debt Collection costs will be added to invoices that remain outstanding for over <\/span>20 days <\/b>from the due date.<\/span><\/li>\n<\/ul>\n
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Terms of Trade\u2026<\/b>the small print<\/b><\/p>\n\n- 1<\/b>. <\/span>Application of Terms of Trade<\/b><\/li>\n<\/ol>\n
1.1\u2026.<\/b>These terms apply to all trade between you our Customer and L.A Plumbing limited. These terms are effective from the above date until these terms of trade are replaced by another document. Unless the context requires otherwise, the following definitions shall apply to these terms of trade.<\/span><\/p>\n\n- Definitions : <\/b>Unless the context requires otherwise, the following definitions shall apply to these terms of trade:<\/span><\/li>\n<\/ol>\n
2.1\u2026. <\/b>L.A Plumbing limited<\/span> means \u2018<\/span>The Company Limited<\/b>\u2019 and any of its related companies who have supplied goods or services. This also includes the successors and assignees of those companies. \u201c<\/span>Customer<\/b>\u201d means the customer who opened an account or the person that the account was created for. These terms of trade include the Customer’s trustees, executors [if an individual or successors], permitted assigns, and\/or administrators.\u00a0<\/span><\/p>\n2.2\u2026.\u201cGoods\u201d<\/b> means the goods supplied to the Customer by L.A Plumbing limited<\/span> which are described by item or indicated on the invoice associated with those goods. This also includes any packing or delivery slip supplied by L.A Plumbing limited<\/span> in respect of the goods.\u00a0<\/span><\/p>\n2.3\u2026.\u201cPPSA\u201d <\/b>means the Personal Property Securities Act 1999 and associated regulations, as amended from time to time.<\/span><\/p>\n2.4\u2026.\u201cPPSR\u201d <\/b>means the Personal Property Securities Register under the PPSA.\u00a0<\/span><\/p>\n <\/p>\n
\n- <\/b> Payment<\/b><\/li>\n<\/ol>\n
3.1\u2026.<\/b>The Customer shall pay in full for the goods and services no later than the date specified on the Company’s invoice. The Customer shall not have any right of set-off or deduction against the required payment or on account of any money which L.A Plumbing limited<\/span> may owe the Customer. If the Customer fails to pay the full amount due, on or before the due date, L.A Plumbing limited<\/span> (without prejudice to its other rights and remedies) shall be entitled to charge the Customer interest on the amount outstanding from due date until payment.\u00a0<\/span><\/p>\n3.2\u2026.<\/b>The price for the goods and services supplied by L.A Plumbing limited<\/span> shall become immediately payable, regardless of any other terms of payment, and L.A Plumbing limited may take immediate action to recover the price. This includes if the Customer is in default under any agreement with L.A Plumbing limited or commits an act of insolvency or bankruptcy, goes into liquidation, receivership or voluntary administration, enters into a creditors’ composition, or has its credit standing impaired in any way.<\/span><\/p>\n <\/p>\n
\n- Withdrawal of Credit<\/b><\/li>\n<\/ol>\n
4.1\u2026.<\/b> L.A Plumbing limited may at any time, in its sole discretion, withdraw the provision of credit to the Customer.\u00a0<\/span><\/p>\n <\/p>\n
\n- Delivery and Return<\/b><\/li>\n<\/ol>\n
5.1\u2026.<\/b>Delivery of goods shall be deemed to be made to the Customer when the goods are first dispatched from L.A Plumbing limited<\/span> premises or collected by the Customer or the Customer’s agent. All carriers of goods are deemed to be agents of the Customer.\u00a0<\/span><\/p>\n5.2\u2026.<\/b> L.A Plumbing limited<\/span> may stop future deliveries until the Customer has paid for all previous supplies of goods or services supplied by L.A Plumbing limited (whether payment is due or not).\u00a0<\/span><\/p>\n5.3\u2026.<\/b>If L.A Plumbing limited is unable to deliver the goods or perform a service because of any cause beyond its control (including any force majeure event) L.A Plumbing limited may suspend delivery or cancel the Customer’s order without incurring any liability for loss or damage suffered by the Customer.\u00a0<\/span><\/p>\n5.4\u2026.<\/b>Goods will only be accepted for return with the prior approval of L.A Plumbing limited. Freight and all other costs associated with the return of goods will be at the Customer’s expense unless otherwise agreed in writing by L.A Plumbing limited<\/span>.<\/b><\/p>\n <\/p>\n
\n- Risk\u00a0<\/b><\/li>\n<\/ol>\n
6.1\u2026.<\/b>Goods are at the sole risk of the Customer upon delivery in accordance with clause 4.1 whether received by the Customer or not. This also includes a delay in delivery, even if ownership of the goods has not been passed on to the Customer.\u00a0<\/span><\/p>\n6.2\u2026.<\/b>The Customer shall at all times insure the goods and keep them insured for their full value against all causes including loss or damage by fire and theft. If the goods are lost, damaged or destroyed, the Customer must agree to make a claim against the insurance policy with respect to the lost, damaged or destroyed goods, and to immediately pay the proceeds received to L.A Plumbing limited. The Customer will remain liable to The Company for any shortfall in the insurance proceeds.\u00a0<\/span><\/p>\n <\/p>\n
\n- Ownership<\/b><\/li>\n<\/ol>\n
7.1\u2026.<\/b>Ownership of the goods shall not pass on to the Customer until the Customer has paid for the goods in full. In addition, any proceeds of the sale of goods that has not paid for shall belong to The Company.\u00a0<\/span><\/p>\n7.2\u2026.<\/b>Notwithstanding the provisions of clause 6.1 regarding L.A Plumbing limited<\/span> ownership of any sale proceeds, until the ownership of the goods has passed on to the Customer, the Customer shall not be entitled to sell or deliver possession of the goods to any other person.<\/span><\/p>\n <\/p>\n
\n- Enforcement and PPSA\u00a0<\/b><\/li>\n<\/ol>\n
8.1\u2026.<\/b>The Customer irrevocably gives L.A Plumbing limited<\/span> and its agents the right to enter upon the Customer\u2019s premises (including leased premises), without giving notice and without being in any way liable to the Customer, if L.A Plumbing limited<\/span> has cause to exercise any rights it has under section 109 of the PPSA.\u00a0<\/span><\/p>\n8.2\u2026.<\/b>The Customer indemnifies L.A Plumbing limited<\/span> for any and all costs associated with the enforcement of these terms of trade, including legal costs on a solicitor\/client basis. This includes; but is not limited to, the cost of any debt collection procedures for which the customer may be liable for, on top of the outstanding debt.\u00a0<\/span><\/p>\n8.3\u2026.<\/b>The Customer waives its right under the PPSA to receive any verification statement from L.A Plumbing limited.<\/span><\/p>\n8.4\u2026.<\/b>The Customer shall immediately notify L.A Plumbing limited<\/span> in the event that the Customer changes its name.<\/span><\/p>\n <\/p>\n
\n- Representations, Warranties, Terms and Conditions\u00a0<\/b><\/li>\n<\/ol>\n
9.1\u2026.<\/b>To the maximum extent permitted by law, all representations, warranties, terms, and conditions (including any representation, warranty, term or condition expressed or implied by law or otherwise) that are not expressly included in these terms of trade are hereby excluded from the contractual arrangements between L.A Plumbing limited<\/span> and the Customer. Without limiting the generality of the foregoing, the provisions of the Consumer Guarantees Act shall not apply to the supply of goods or services by L.A Plumbing limited<\/span> to the Customer where the Customer acquires, or holds himself or herself out as acquiring, the goods or services for the purposes of a business.\u00a0<\/span><\/p>\n9.2\u2026.<\/b> If L.A Plumbing limited<\/span> shall be under any liability whatsoever to the Customer then whether such liability be in contract, tort (including negligence or for personal injury) or otherwise and notwithstanding any relief or remedy to which the Customer may be entitled at law or in equity, such liability shall be limited to the price at which the goods or services are supplied to the Customer. This includes the actual loss or damage suffered by the Customer, whichever shall be the lesser.\u00a0<\/span><\/p>\n9.3\u2026.<\/b>Under no circumstances will L.A Plumbing limited<\/span> be liable for any financial or economic loss or any indirect or consequential loss of any kind whatsoever.<\/span><\/p>\n <\/p>\n
\n- Privacy\u00a0<\/b><\/li>\n<\/ol>\n
10.1\u2026. <\/b>The Customer agrees that L.A Plumbing limited<\/span> may obtain information about the Customer from any person, including any credit assessment or debt collection agency, for any purpose being in the course of L.A Plumbing limited<\/span> business, including credit assessment and debt collecting. The Customer consents to any person providing L.A Plumbing limited<\/span> with such information.\u00a0<\/span><\/p>\n10.2\u2026.<\/b>The Customer agrees that L.A Plumbing limited<\/span> may use, for lawful purposes, any information it has about the Customer relating to the Customer’s creditworthiness.\u00a0<\/span><\/p>\n10.3\u2026.<\/b>Without limiting the provisions of clauses 9.1 and 9.2, the Customer understands that:\u00a0<\/span><\/p>\n\n- a) <\/b>A Plumbing limited<\/span> is asking the Customer for personal information about the Customer for the purpose of:<\/span><\/li>\n
- <\/b> obtaining a credit report on the Customer to help assess the Customer\u2019s creditworthiness for the purpose of L.A Plumbing limited<\/span> opening or reviewing a trading account for the Customer, and.\u00a0<\/span><\/li>\n
- <\/b> registering the security interest created by clause 6.1 under the PPSA;<\/span><\/li>\n
- b)<\/b>A Plumbing limited<\/span> will give the Customer\u2019s personal information to:\u00a0<\/span><\/li>\n
- <\/b> a credit checking bureau of The Company\u2019s choice and that bureau will hold that information on their system and use it to provide their credit reporting service, and\u00a0<\/span><\/li>\n